{"id":6884,"date":"2022-03-13T14:57:08","date_gmt":"2022-03-13T14:57:08","guid":{"rendered":"https:\/\/www.growthmentor.com\/videos\/how-to-build-a-growth-model-for-your-startup-copy\/"},"modified":"2024-04-01T09:04:02","modified_gmt":"2024-04-01T09:04:02","slug":"how-to-conduct-customer-exit-interviews","status":"publish","type":"videos","link":"https:\/\/www.growthmentor.com\/videos\/how-to-conduct-customer-exit-interviews\/","title":{"rendered":"How to Conduct Customer Exit Interviews"},"content":{"rendered":"\n<h3> \nAnd use what you learn to stop other customers from leaving    \n<\/h3>\n\n<p>\nDiscover exactly what your customers want, need and desire, so they buy more and stay longer.\n<\/p><p>\nIt\u2019s never easy learning that a customer is leaving. But as they prepare to leave, you have a rare opportunity to find out why.When properly structured and executed, exit interviews provide a unique chance to dig deep and extract valuable information, which can lead to actionable insights that keep customers longer and have them buying more. \n<\/p>\n\n<p><strong>You&#8217;ll learn:<\/strong><\/p>\n<ul>\n<li>\nThe exact method I use to conduct exit interviews for my clients\n<\/li>\n<li>\nExpert ways to dig deep and extract the most valuable information from exiting customers\n<\/li>\n<li>\nHow to take that valuable data and use it to stop other customers from leaving\n<\/li>\n<li>\nHow to decide which is best for you: to run exit interviews in-house or hire a 3rd party \n<\/li>\n<li>\nThe right way to offer incentives to customers that doesn&#8217;t offend them \n<\/li>\n\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>And use what you learn to stop other customers from leaving Discover exactly what your customers want, need and desire, so they buy more and stay longer. It\u2019s never easy learning that a customer is leaving. But as they prepare to leave, you have a rare opportunity to find out why.When properly structured and executed, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":777867,"template":"","videos-tags":[181,193,194],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Conduct Customer Exit Interviews - GrowthMentor<\/title>\n<meta name=\"description\" content=\"Free GrowthMentor Workshop with Anita Toth about customer interviews. 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