Customer stories Archive - GrowthMentor https://www.growthmentor.com/customer-stories/ Fri, 20 Feb 2026 15:02:40 +0000 en-US hourly 1 https://wordpress.org/?v=6.1.10 https://www.growthmentor.com/wp-content/uploads/2020/03/cropped-apple-icon-57x57-1-1-150x150.png Customer stories Archive - GrowthMentor https://www.growthmentor.com/customer-stories/ 32 32 Karina Karn https://www.growthmentor.com/customer-stories/karina-karn/ https://www.growthmentor.com/customer-stories/karina-karn/#respond Fri, 20 Feb 2026 14:53:27 +0000 https://www.growthmentor.com/customer-stories/blaine-copy/ "Instead of broad networking or long trial-and-error cycles, I can access targeted expertise and pressure-test very specific decisions quickly and precisely."

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Tell us about what you are currently working on.

I currently work with B2B tech leadership teams facing growth decisions that are difficult to reverse. Most of my work focuses on diagnosing misalignment between internal strategy and how buyers actually perceive value, uncovering hidden decision friction across messaging, pricing and GTM choices. The goal is to reduce directional risk before organisations scale something that is fundamentally unclear.

Before you learned about GrowthMentor, how did you deal with the challenges you faced?

Before discovering GrowthMentor, I relied on a mix of peer exchange and self-directed development. I regularly attended industry events, engaged with other practitioners through networking, and invested in specialised courses and books to stay sharp. Most of my progress came from observing real-world patterns and pressure-testing ideas in practice.

What ultimately compelled you to sign up for GrowthMentor?

I joined GrowthMentor to stay close to real-world market challenges and exchange perspectives across industries and regions. The platform helps me sharpen strategic thinking through direct conversations with operators. I typically help solve GTM misalignment, positioning confusion, and high-risk growth decisions.

What’s your favorite thing about GrowthMentor?

My favourite thing about GrowthMentor is the help request model. It creates fast, focused interactions around real problems, rather than abstract discussions. Combined with a well-designed UX and an active Slack community, it makes knowledge exchange feel practical and immediately useful.

What topics have you mostly discussed with mentors?

Market selection & geographic focus (UK vs US), market validation, and the academic & lecturing market landscape.

Is there a specific session or mentor that stands out as super helpful?

Pablo Asensio really stood out for his ability to pressure-test market assumptions and offer an external perspective on growth direction. He created a thoughtful, grounded space where I could challenge my own thinking and explore strategic options more deeply. The session was especially valuable because it combined experience, empathy, and practical insight I’m actively building on.

How has GrowthMentor helped you?

GrowthMentor has significantly reduced the time and energy I spend navigating strategic questions. Instead of broad networking or long trial-and-error cycles, I can access targeted expertise and pressure-test very specific decisions quickly and precisely. It has become a reliable strategic support layer that helps me move faster, with more confidence.

What three adjectives would you use to describe GrowthMentor?

Problem-solver, effective, decision-enabling.

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Blaine https://www.growthmentor.com/customer-stories/blaine/ https://www.growthmentor.com/customer-stories/blaine/#respond Wed, 14 Jan 2026 13:54:34 +0000 https://www.growthmentor.com/customer-stories/nicola-rubino-copy/ "A mentor for everything. An invaluable asset to aspiring founders."

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Tell us something about yourself and what you are currently working on.

I’m the founder of Permit Hound, a real-time platform that aggregates permitting data so commercial real estate professionals can stay informed, save time, and make more confident decisions.

Permit Hound started as a passion project while I was supporting the team at the nonprofit I work for. After seeing the insights the tool could provide, I began sharing it with brokers and developers.

Right now, my role is very much Founder, Creator, and Solopreneur as I work to gain traction with Permit Hound. My current focus is validating target market fit and then developing an outbound sales strategy, potentially leveraging offshore talent, which I’m confident GrowthMentor mentors can help guide me through.

Before you learned about GrowthMentor, how did you deal with the challenges you faced?

Before GrowthMentor, I would join masterminds and various communities, along with using ChatGPT, to deal with the challenges I was facing.

I was often frustrated with communities not aligning directly with my needs. For example, I joined a paid community only to realize I was the only one focused on technology startups, which wasn’t a great fit for the kind of help I was looking for.

What ultimately compelled you to sign up to GrowthMentor?

What ultimately compelled me to sign up was the opportunity for one-to-one mentoring with professionals who have done exactly what I want to do in building a startup.

It was also about accessibility to talented mentors who have walked the same path as me. I don’t want to walk through an uncleared minefield without someone who has walked it before.

What’s your favorite thing about GrowthMentor?

My favorite thing about GrowthMentor is how deep the talent roster is. I can find a mentor for pretty much any challenge I am facing.

The platform is extremely intuitive, and there is no nickel and diming, which is a welcome relief compared to other platforms. The AI mentor matching tool is also extremely well done. It’s not a generic feature; I can describe exactly what I need help with, and it suggests multiple mentors that align really well with that.

What topics have you mostly discussed with mentors?

Most of my conversations with mentors have focused on copywriting, mindset, and go-to-market strategy.

Is there a specific session/mentor that stands out in your mind as super helpful?

Helen Peatfield stands out for copywriting and mindset. She went above and beyond by doing homework before our call, which made the session especially helpful and relevant to what I was working on at the time.

Based on the things you’ve discussed in calls, do you have any results to tell us about?

Through these calls, I recognized that building a startup is a grind, no matter what the 17-year-old millionaire influencer says.

I also learned that finding target market fit is rarely easy, which helped me not get discouraged and stay the course.

How has GrowthMentor helped you?

GrowthMentor has helped me focus on the goal right in front of me instead of getting shiny object syndrome and losing focus.

It also lets me “call a timeout” when I’m unsure what my next step should be. I can get on a call with a mentor within 24 hours and be back in action, knowing I’m moving in the right direction.

What three adjectives would you use to describe GrowthMentor?

Innovative, supportive, valuable

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Nicola Rubino https://www.growthmentor.com/customer-stories/nicola-rubino/ https://www.growthmentor.com/customer-stories/nicola-rubino/#respond Wed, 03 Sep 2025 12:57:53 +0000 https://www.growthmentor.com/customer-stories/joshua-brito-copy/ "Refining My Experimentation Framework with GrowthMentor"

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Tell us something about yourself and what you are currently working on.

I’m a Growth Marketer with over 10 years of experience across industries, currently freelancing for tech startups and marketing agencies. I combine marketing with data science to turn ad spend into predictable, measurable growth.

As part of my Postgraduate Programme in Design Thinking at UCC (completed in 2022), I developed an Action Design Research project focused on creating a new experimentation framework. The main goal was to identify a better way to run experiments. The work combined user research, academic literature review, and user research to explore growth experimentation holistically.

Before you learned about GrowthMentor, how did you deal with the challenges you faced?

I distributed questionnaires, studied best practices on A/B testing, data analysis, YouTube videos, and prioritization frameworks available on Google Scholar and books. However, I soon realized that engaging with experienced professionals was essential to truly understand the topic and gain actionable insights and the user’s pain point.

What ultimately compelled you to sign up to GrowthMentor?

I needed an effective way to connect with the right user personas, as well as experienced professionals, to validate ideas at different stages of my experimentation framework (artefact). GrowthMentor gave me the flexibility to schedule mentorship sessions that aligned with the different phases of the design sprints methodology, helping me iterate based on expert feedback.

What’s your favorite thing about GrowthMentor?

I could show the artefact and get tailored feedback when I needed it most, which was incredibly helpful for evolving my experimentation framework efficiently. Also, I could also learn more about the topic, gaining more skills in general.

What topics have you mostly discussed with mentors?

  • Data sources and analytics tools used in experimentation
  • Customer Data Platforms and infrastructure
  • Cohort analysis and retention strategies
  • A/B testing methodologies and tools
  • Frameworks for prioritizing ideas (e.g., P.I.E. and I.C.E.)

Is there a specific session/mentor that stands out in your mind as super helpful?

Each session was a journey of exploration. However, the session with Kuba Nowak was particularly impactful. We covered foundational differences between qualitative and quantitative data, explored tools like Amplitude for cohort analysis, discussed Customer Data Platforms for data orchestration, and reviewed tools like the A/B Test Size Calculator by CXL to determine test validity. We also compared frameworks like P.I.E. and I.C.E., and talked about their pros and cons due to subjectivity. Kuba’s expertise and friendly, technical approach made the session incredibly valuable.

He also recommended the book Trustworthy Online Controlled Experiments by Ron Kohavi et al., which I found to be a great A/B testing resource with real-world examples from companies like Microsoft and Airbnb.

Based on the things you’ve discussed in calls, do you have any results to tell us about?

I updated my experimentation framework based on Kuba’s feedback, making it more visual, simplified, and tailored to different business models. I also developed a more data-driven mindset by mapping customer journeys and focusing on user retention through cohort analysis. One important takeaway was that not all companies need a Customer Data Platform, a reminder that the right infrastructure depends on the size and needs of the business.

How has GrowthMentor helped you?

GrowthMentor played a key role in helping me improve as a professional. This project helped me to validate and iterate on my experimentation framework. It gave me fast access to expert-level insights that I couldn’t get from academic research or user surveys alone. Personally and professionally, the platform has accelerated my learning and helped me translate theory into practice.

At the end of the Postgraduate Programme, I applied this new framework and all the knowledge gained directly to my client work.

What three adjectives would you use to describe GrowthMentor?

Effective, Accessible, Friendly

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Joshua Brito https://www.growthmentor.com/customer-stories/joshua-brito/ https://www.growthmentor.com/customer-stories/joshua-brito/#respond Thu, 20 Feb 2025 13:49:35 +0000 https://www.growthmentor.com/customer-stories/oliver-bock-copy/ "GrowthMentor is giving you the confidence to take the leap."

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Tell us something about yourself and what you are currently working on.

I am a creative entrepreneur with a passion for design, marketing, and espresso! I’m currently building Melt, a new coffee brand that makes frozen espresso shots designed to instantly transform into a fresh Americano – just add hot water, no machines or mess needed.

My focus right now is launching the brand, refining our messaging, and getting the word out to coffee lovers who want high-quality espresso without the hassle. It’s an exciting challenge, and I’m always looking for feedback and insights from the community!

Before you learned about GrowthMentor, how did you deal with the challenges you faced?

Before I learned about GrowthMentor, I relied heavily on YouTube for insights, watching everything from marketing strategy breakdowns to startup case studies. I also read blogs and followed industry leaders on social media, but it was mostly a self-guided trial-and-error approach.

What ultimately compelled you to sign up to GrowthMentor?

I took a “why not” approach, just like I did with my businesses. I figured I’d jump in and take a bet on it, knowing that learning from others could only help me grow faster. Sometimes, the best opportunities come from being open to new experiences and seeing where they lead.

What’s your favorite thing about GrowthMentor?

Having direct access to experienced mentors has been a game-changer in speeding up my learning and avoiding common pitfalls. It pushes me to stay active and keep the pressure on, but it’s also great knowing I have a support system of people who’ve been through similar challenges and can offer real, actionable advice.

What topics have you mostly discussed with mentors?

Meta and Google Ads, growth strategies, email marketing, and e-commerce ideas.

Is there a specific session/mentor that stands out in your mind as super helpful?

One of the most impactful mentoring sessions I’ve had was with Olga Khusnetdinova Drakatos. She had an incredible ability to identify inefficiencies in my Google Ads strategy and explain exactly how to optimize my campaigns for better performance. Her advice on campaign structure, bidding strategies, and audience segmentation completely changed the way I approach paid ads. To this day, I still apply the insights she shared, and they continue to help me make smarter, more strategic decisions. Her guidance was truly a game-changer!

Based on the things you’ve discussed in calls, do you have any results to tell us about?

Since applying the insights I gained from my GrowthMentor sessions, I’ve seen a noticeable improvement in how I approach decision-making and strategy. One of the biggest shifts has been in how I structure and optimize ad campaigns, I now have a much clearer process for testing, iterating, and scaling what works. This has led to better conversion rates and more efficient ad spend, ultimately driving stronger results for my business. Beyond just the numbers, these sessions have also given me more confidence in making data-driven decisions and adjusting strategies proactively rather than reactively. The ability to troubleshoot challenges with expert guidance has been invaluable, and I continue to use these lessons daily.

How has GrowthMentor helped you?

Instead of spending hours trying to figure things out on my own, I can get clear, actionable advice from people who have real-world experience. It’s helped me make better decisions, refine my marketing strategy, and feel more confident in growing my business.

What three adjectives would you use to describe GrowthMentor?

Insightful, Supportive, Game-Changing

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Oliver Bock https://www.growthmentor.com/customer-stories/oliver-bock/ https://www.growthmentor.com/customer-stories/oliver-bock/#respond Fri, 31 Jan 2025 10:44:51 +0000 https://www.growthmentor.com/customer-stories/arina-katrycheva-copy/ "Whenever I feel stuck, one GrowthMentor call gets me moving again."

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Tell us something about yourself and what you are currently working on.

I’ve been running a WordPress agency for the past five years, focusing on strategy and process optimization to keep things running smoothly. We specialize in creating accessible websites and developing extensive checklists to ensure compliance. The main challenge we’re solving is making sure all major processes are clearly mapped out, easy to access, and—most importantly—that our developers and designers actually use them!

Before you learned about GrowthMentor, how did you deal with the challenges you faced?

I’m part of a community of German entrepreneurs called Citizen Circle, which has been great for connecting with other entrepreneurs, each with their own specializations. Otherwise, I often found myself ruminating on challenges for weeks, overthinking things and taking much longer to make decisions.

What ultimately compelled you to sign up to GrowthMentor?

I first heard about GrowthMentor at an in-person event. Someone mentioned they’d just had a casual mentorship session with a CEO of a major company the night before. My first reaction? ‘That sounds too good to be true.’ I hesitated at first, but when a special deal came up, I thought, ‘Let’s go!’

Looking back, it’s been one of the best investments I’ve made—not just for expert advice, but for the headspace it frees up. The mentors genuinely care, go the extra mile, offer follow-ups, share additional resources, and even review materials when needed. That level of support—both in knowledge and emotional backing—is invaluable.

Super grateful for this community.

What’s your favorite thing about GrowthMentor?

What I love about GrowthMentor is the variety of experts. It feels like a buffet of knowledge where I can explore different perspectives, pick the advice that resonates most, and connect with the right people at the right time. Some months, I book three calls (and could easily do more), but even when I don’t, just knowing that the right support is only a few clicks away gives me the confidence to move forward.

What topics have you mostly discussed with mentors?

I’ve mostly discussed building processes for my agency, especially with our long-time focus on white-label WordPress development. Managing a remote team has also been a big topic, along with figuring out the right marketing strategies. Marketing is especially important for agencies since one of the biggest challenges is ensuring a steady flow of clients.

Is there a specific session/mentor that stands out in your mind as super helpful?

I’ve had the chance to speak with so many amazing mentors, but these three stand out (in no particular order):

  • Jacob Brain – My go-to for agency processes. He helped me structure my workflows and refine my business positioning.
  • Derrick Cramer – Super new, super smart. He gave me on-the-spot support for website structuring and brought a ton of good vibes.
  • Guy Chiswick – Helped me structure a website proposal. Right after our call, I had a sales meeting—and landed a €13K website project.

Huge thanks for the incredible support!

Based on the things you’ve discussed in calls, do you have any results to tell us about?

I was in the middle of a sales pitch for a website project when I got timely support on how to structure the value proposition for the client. That strategic input helped me refine the approach – and I won the project for a market leader in German engineering.

My biggest takeaway? Many of the answers are already inside me, but talking things through and making sense of my thoughts helps me reach conclusions and take action.

How has GrowthMentor helped you?

GrowthMentor has given me a huge sense of support, knowing that I have access to over 750 mentors, most of whom are readily available. That IN ITSELF is incredibly powerful and gives me the confidence to take bigger steps, knowing help is just a few clicks away.

It’s also helped me get better at identifying what I truly need. Plus, it’s become a great monthly ritual to check in and set my top three priorities for my agency, BockPress.

What three adjectives would you use to describe GrowthMentor?

Supportive, growth-minded, fun.

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Arina Katrycheva https://www.growthmentor.com/customer-stories/arina-katrycheva/ https://www.growthmentor.com/customer-stories/arina-katrycheva/#respond Mon, 09 Dec 2024 20:28:10 +0000 https://www.growthmentor.com/customer-stories/marina-wyss-copy/ "From Feeling Lost to Feeling Confident in Just 2 Months with GrowthMentor."

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Tell us something about yourself and what you are currently working on.

I’m a CMO with over 12 years of expertise in SaaS B2B marketing, excelling in performance campaigns, sales strategies, and content management. Currently, I’m the CMO of actiTIME, a bootstrapped B2B software company specializing in time tracking and project management. I’m focused on driving growth through strategic marketing initiatives and tackling key operational challenges to propel actiTIME’s success.

Before you learned about GrowthMentor, how did you deal with the challenges you faced?

Before discovering GrowthMentor, I would follow industry experts and dive into blogs whenever I had specific questions or challenges to tackle. I experimented a lot, trying different approaches to see what worked, and learned from the mistakes I made along the way. It wasn’t always easy, and sometimes I felt stuck, but it taught me a lot about figuring things out through trial and error.

What ultimately compelled you to sign up to GrowthMentor?

I signed up for GrowthMentor because I wanted access to real, actionable insights from people who’ve been in my shoes and successfully tackled similar challenges. While experimenting and learning on my own has its value, it can be inefficient and isolating. The final decision to join was made when I found mentors on the platform who I was confident could genuinely help me refine my strategies and answer my questions.

What’s your favorite thing about GrowthMentor?

What I love most about GrowthMentor is how easy it is to connect with people who’ve been through similar challenges and can share real, practical advice. It’s not just generic tips—it’s personalized and based on actual experience, which makes a huge difference.

What topics have you mostly discussed with mentors?

I’ve focused on discussing SEO and content strategy topics, such as recovering from Google algorithm updates, improving search rankings, overcoming traffic plateaus, and creating content that drives sustainable growth. These conversations have been incredibly valuable for tackling the specific challenges I face with scaling actiTIME’s content performance.

Is there a specific session/mentor that stands out in your mind as super helpful?

One session that really stood out for me was with Viola Eva—it was so insightful and exactly what I needed. She gave me clear, actionable advice on SEO and content strategy that really shifted how I think about things. Using her guidance, along with tips from other mentors, I was able to create a completely new approach to actiTIME’s content strategy. It’s already making a difference, and I’m so grateful for her help.

Based on the things you’ve discussed in calls, do you have any results to tell us about?

The advice I received during the calls helped me take a fresh approach to actiTIME’s content strategy. The most important part is that I went from feeling lost to feeling confident, and now I have a clear plan to move forward. It’s exciting to see the positive impact already starting to show.

How has GrowthMentor helped you?

GrowthMentor has helped me both professionally and personally. Professionally, it gave me clarity and confidence in tackling challenges that previously felt overwhelming. Personally, it’s been a relief to have access to mentors who truly understand my struggles and can offer actionable advice—it’s like having a supportive team by my side. Overall, it’s helped me feel more in control.

What three adjectives would you use to describe GrowthMentor?

Actionable, supportive, empowering

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Marina Wyss https://www.growthmentor.com/customer-stories/marina-wyss/ https://www.growthmentor.com/customer-stories/marina-wyss/#respond Mon, 18 Nov 2024 22:56:17 +0000 https://www.growthmentor.com/customer-stories/nathan-phillips-copy/ "I have learned a ton of actionable tips in a variety of industries, and have a strong roadmap for my diverse projects."

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Tell us something about yourself and what you are currently working on.

I am a Machine Learning Engineer with dual goals: building a YouTube channel and potentially creating a new app. I am working on two simultaneous projects: developing a YouTube channel focused on tech and personal development, and building a social travel app. The YouTube channel (@Gratitude.Driven) has already launched, and I am in the process of learning about branding, storytelling, marketing, and more. The app is in the ideation phase, and I am learning about design and building an MVP—essentially, figuring out how to bring the idea from my mind into the real world.

Before you learned about GrowthMentor, how did you deal with the challenges you faced?

I primarily conducted research on YouTube and read books. Over time, I passively gathered relevant information without following a structured study plan.

What ultimately compelled you to sign up to GrowthMentor?

The variety of mentors available was appealing because I knew very little about either of these ventures before starting. I understood that I would need input on every aspect of two businesses that were very different from my career.

What topics have you mostly discussed with mentors?

I have mostly discussed branding, sponsorships, marketing, and building MVPs.

Is there a specific session/mentor that stands out in your mind as super helpful?

I’ve had a bunch of great sessions, so it isn’t easy to choose just one. However, when I joined GrowthMentor, I was having a hard time prioritizing between doubling down on content creation or starting to build out my app idea. I met with Andy Wolfe to learn more about the struggles and challenges that come with being a founder, and that session gave me clarity on the direction I want to take in both the immediate and longer terms.

How has GrowthMentor helped you?

I have learned a TON about branding and marketing for my YouTube channel. I also gained valuable insights into the experience of being a founder, which helped me prioritize my plans for my app.

What three adjectives would you use to describe GrowthMentor?

Variety, interesting, friendly

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Nathan Phillips https://www.growthmentor.com/customer-stories/nathan-phillips/ https://www.growthmentor.com/customer-stories/nathan-phillips/#respond Wed, 06 Nov 2024 14:50:46 +0000 https://www.growthmentor.com/customer-stories/keerthan-diddige-copy/ "Study Stream wouldn't be where it is today without GrowthMentor."

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Tell us something about yourself and what you are currently working on.

I’m a PhD student and co-founder of Study Stream, a SaaS platform designed to elevate productivity in human research. Our platform simplifies and accelerates the process of connecting participants with research projects, enabling faster and more efficient studies. We’re passionate about supporting researchers in pushing the boundaries of discovery and bringing impactful insights to light with greater speed and ease.

Before you learned about GrowthMentor, how did you deal with the challenges you faced?

Before joining GrowthMentor, I didn’t have any business experience, so I needed practical guidance to navigate the challenges of building and scaling a company.

What ultimately compelled you to sign up to GrowthMentor?

I signed up for GrowthMentor because of the access it offered to knowledgeable mentors in various fields—all at no extra cost. It felt like a valuable resource to have so many areas of expertise available.

What’s your favorite thing about GrowthMentor?

Since joining GrowthMentor, we have found numerous incredible advisors for our business. We’ve even made several hires, with Spyros Tsoukalas, our low-code developer, and Rebecca Brown, our new CMO. Both of these have greatly impacted our start-up’s growth, and numerous others have helped us as ongoing mentors.

What topics have you mostly discussed with mentors?

Marketing, GTM, Investment Strategies, Sales

Is there a specific session/mentor that stands out in your mind as super helpful?  

There are too many to name, but Rebecca Brown and Spyros Tsoukalas stood out so much that we decided to bring them onto our team! Richard King has also been invaluable as an ongoing mentor.

Based on things you’ve discussed in calls, do you have any results to tell us about?

With Spyros’s help, we now have a fully functioning MVP. And thanks to Becky, we’re filling up our pre-seed round and developing a solid go-to-market strategy!

How has GrowthMentor helped you?

Considering my limited business experience at the outset of this journey, Study Stream wouldn’t be where it is today without GrowthMentor. We still have a long way to go, but we feel significantly more confident with the mentors we discovered through GrowthMentor.

What three adjectives would you use to describe GrowthMentor?

Invaluable, Brilliant, Transformative

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Keerthan Diddige https://www.growthmentor.com/customer-stories/keerthan-diddige/ https://www.growthmentor.com/customer-stories/keerthan-diddige/#respond Tue, 08 Oct 2024 08:38:29 +0000 https://www.growthmentor.com/customer-stories/irina-alexandra-copy/ "GrowthMentor not only serves us directly, it helps us serve our customers better too!"

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Tell us something about yourself and what you are currently working on.

I’m the co-founder of Sharp Education, a B2C service-based business. We help students in high school get admission into top universities. We focus on their personal development to turn them into high-performers, and then get into strategy with them to do all the proper actions for admission.

Before you learned about GrowthMentor, how did you deal with the challenges you faced?

We were spending tens of thousands of dollars on coaching, consultants, and various programs to learn skills like sales, advertising, and marketing. Whenever we needed to learn something new, we thought we needed to set aside a budget for consultants and coaches because we thought that was the way to go.

What ultimately compelled you to sign up to GrowthMentor?

As we wanted to grow our skills to advance our business, we realized that we couldn’t sustain the way we were operating the business. The idea of being able to talk to multiple mentors made us feel like we could quickly learn from other experiences to make better decisions for our growth and service, rather than banging our heads on a wall over and over to figure it out ourselves. I also love how mentors on the platform are there to give back and help out, it feels like everything is super transparent as a result.

What’s your favorite thing about GrowthMentor?

The ability to talk to a wide range of mentors was critical. We are aware that not every mentor would be the right one for us, and to get to that point of even realizing the correct mentors we need to talk to a lot of them.

What topics have you mostly discussed with mentors?

Sales, Marketing, Refining our Unique Value Proposition

Is there a specific session/mentor that stands out in your mind as super helpful?  

Dimitris Farmakis made a big difference for us! Before meeting with him, we were confused about the angle we should go about our marketing messaging and our unique value proposition. He did research on us before the call and even had questions prepared at the start so he could get a great understanding of how to help. We got some great clarity from him on how to talk to our customers, what questions to ask, and what tools we can use to move the needle toward this goal.

Based on things you’ve discussed in calls, do you have any results to tell us about?

We went back to our customers and asked them a set of questions the mentors helped us come up with. We inquired and learned why they even bought from us in the first place, which helped us learn the exact messaging we needed for our marketing, content, and ads.

How has GrowthMentor helped you?

Beyond tactical tips for the business, Growthmentor has inspired us to think bigger. We realized that there is a whole world of ideas, execution, and experience for us to learn from. It makes us think that we are not as unique as we think in our problems and there is more inspiration for us to draw from than we think. It’s such a safe space as well, my co-founder and I don’t feel alone in our journey anymore.

What three adjectives would you use to describe GrowthMentor?

Experienced, Educational, Accountable

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Readwise Team https://www.growthmentor.com/customer-stories/readwise-team-user-story/ https://www.growthmentor.com/customer-stories/readwise-team-user-story/#respond Wed, 21 Aug 2024 07:34:24 +0000 https://www.growthmentor.com/?post_type=customer-stories&p=791640 "We accomplished more in those 30 minutes than I have in like three or four sessions with other career coaches."

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Tell us a bit about your company

Erin: We really have two segments of our project. There’s Readwise 1.0, which is a highlight aggregator. It makes it super easy to round up your highlights from pretty much any digital tool that you’re using for your reading, whether that’s Instapaper, Kindle, or Pocket.

And we pull all of those highlights into basically one database and make it super easy for you to review them.

And then from there you can export those highlights to your note-taking app of choice like Obsidian, Notion or Evernote.

That’s one side of our business. And then the second side is our own Read It Later app called Reader.

Basically that is an all-in-one reading tool that makes it super easy to read all of your web articles, PDFs, email newsletters, RSS feeds and eBooks.

And then, of course, same as our original product, any highlights you take in there will be exported to Readwise and then you can go on to export them to your note-taking app.

And what are each of your roles?

Erin: So I am the community marketing manager. Basically that any public facing customer service. So if you send us a tweet, I’ll reply to you. If you interact with either our Reddit or Discord server, I’ll interact with you there. I also handle all feature requests that come in over email, and then I handle our affiliate marketing program.

Eleanor: So I run the quality assurance department. My focus is making sure that we are not tripping bugs. And if there’s a bug in the app, I try to find it and help the developers figure out what’s causing it and make sure that we can get it fixed.

Abigail: I’m a general writer and I write our weekly newsletter that goes out as well as other projects that come up, so internal guides for employees, that type of thing.

Before starting with GrowthMentor, what challenges were you facing?

Erin: So I came in with two core challenges.

On the more tactical side, I wanted to learn ways in which we could build up our existing affiliate network and reach out to more of our existing users in a non-sleazy way to get more user-generated content that we could feature on our YouTube channel and in our marketing materials.  

On the softer end, I wanted to work on my communication skills. We’re a fully async remote organization, so it adds a layer of challenge to the team working together. I wanted to learn how my manager and I can be more on the same page. 

Eleanor: I’ve been working on a personal brand pivot now that I work for Readwise and now that my interests have changed. I was looking for ways to navigate the modern social media landscape in a way that is professional, but still not marketing.

Abigail: One big project that we’re working on right now is building out a footer for our homepage. That will serve both to help existing users find documentation that they need to understand how to use our products and then to also attract new customers.  

That’s where I jumped in with Growth Mentor, looking at some editorial SEO best practices and just kind of orienting myself in that space. I also wanted to learn how to navigate time management being part of a remote async startup. 

Did any one session stand out as super helpful to you?

Erin: I met with a mentor, Sarah Keffer.  She and I met right ahead of my annual review.

She was incredibly helpful just in negotiating salary and working through some points that I wanted to bring up but had been kind of fearful to talk through and I think she gave me a framework to use not only for that particular call but for raising questions and sticky situations in the future.

So that was incredibly well timed. I went into my annual review feeling much calmer, which is great.  

And I had another call with Mikel Ayala, who leads growth at Atani. And he was really helpful in thinking through ways we can start reaching out to more potential affiliates, growing our network there.

He also introduced me to the strategy he used at Atani for building this really powerful community of creators that I’m actually planning to try and replicate over at Readwise.  

So the booked calls were super, super tactical. I walked away from them feeling like I had a very clear framework, not only for the situation I was using, but for future situations as well.

Eleanor: Sarah Keffer was also my standout coach. She understood what the nature of my problem was and had very actionable advice. And some of the advice, I was initially a bit reluctant to consider, but she had really good reasons for the advice that she gave about things like the financial side of things.  

I was really, really impressed with how targeted she was and how well she knew the landscape and her Her background was different enough from mine to be valuable, but similar enough to where we were on the same page, which was nice.  

I also had a session with Lindsey Paholski. That was a little bit shorter, but she gave me some really great nitty gritty tactical advice that I found valuable.

Abigail: My session with Courtney Damji stood out to me.  She works remotely and so she had tips in that regard and we talked through like time blocking, and how to think about splitting up time between personal things like wedding planning, which she has been through fairly recently, so that was fun to get her perspective on that, and then also like travel.  

We also talked time-blocking. It’s been super helpful to kind of audit my time and see where it’s going and so that’s like really helps me understand how I’m using my time.

Did you have any surprises in your sessions?

Eleanor: I was surprised at the number of people I talked to where they said that none of their clients had ever used Twitter for anything.  I was thinking “what?”

Twitter is so deeply embedded in the tech world that I was surprised to be meeting with people giving this sorts of advice that was all Instagram and LinkedIn. I thought Twitter was sort of still, not like historically, the sort of the place where a lot of things were happening.

Based on your calls with mentors, do you have either results or plans that you guys are going to be moving forward with?

Erin: I think ones that I’ve already acted on, just having some tricky conversations, having the confidence to do that. Then In terms of carrying forward things that I learned through Mikel, I’m hoping to present a new community plan to our co-founders in the coming weeks.

Eleanor: So I’ve been using LinkedIn more, but truthfully, because Eleanor Konick is not my real name, it’s been difficult to get the sorts of reach that natively come when you’re a real person on LinkedIn. But I’ve definitely felt better about getting away from Twitter so that’s happened.

Abigail:  In terms of SEO, I have an upcoming call with an SEO expert we’ve hired to help us with this project and I feel like a little more ready to go in that conversation.  Like I have a better grasp on general practices and terminology. And while I don’t think I’ll stick with time blocking, it really helped me audit my time.

If you had somebody that was on the fence about potentially signing up, what would you guys say to any reservations they might have about joining? 

Erin: I was expecting my sessions to feel very sort of boilerplate, like being run through a typical process. But I found that my, in both instances, my mentors were I felt like they really tailored my sessions to my specific needs.  

Even before we had the session, they both sent really detailed follow-up or like introduction messages through the portal asking me what I was struggling with and sort of collecting details. So I feel like they both came to the meeting already really knowing me as an individual.  

And I was a little hesitant that they were only going to be 30 minute meetings, but we accomplished more in those 30 minutes than I feel like I have in like three or four sessions with other career coaches.

Eleanor: Unlike Erin, I’ve never really done anything like this before. I’ve always taken a sort of amateur approach to social media.  

The one thing I was most afraid of was that sort of the people I talked to would be working off of the same playbook as I was working off of. But there were moments where people were in like adjacent fields or you know were not super narrowly niched down into my exact same niche where I got valuable outside perspective.

So I would say that even if you feel like you are very knowledgeable about your own niche, having that outside adjacent perspective is really valuable.

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